Our Mission

At Vincentia Bay Medical, we have an established reputation for providing quality and best practice treatment and advice for a comprehensive range of medical conditions. Our professional staff are experienced, knowledgeable, and approachable.

Our helpful and friendly administrative team are dedicated to making your experience with us as convenient and stress-free as possible.

Privacy

Privacy and confidentiality are cornerstones of our professional ethos and commitment to patient care and satisfaction. Our systems are designed to protect your health records, and our staff are trained in the requirements of current privacy legislation and regulations. Information collected is kept strictly confidential and used only for the medical and health care of patients.

Appointment Information

Help us eliminate waiting times by arriving at least five minutes before your appointment time. You can save time by completing an online patient registration form.

Please bring the following to your first appointment:

  • a current, valid Medicare card (if you have one)
  • valid OSHC/OVC membership details (if applicable).

If you require an Auslan sign language interpreter during your appointment, please make a booking online at www.nabs.org.au or by phone on 1800 246 945.

WorkCover Information

WorkCover patients will need to advise their employer of the appointment and bring their employer’s contact details to arrange for payment. If you require a translator or other assistance with communication, please notify reception when you make an appointment. A phone interpreter may be available but will need to be arranged prior to your appointment.

Fees

We bulk bill patients who hold a current Medicare card, or who have OSHC/OVC membership. However, some pathology testing may incur an out of pocket fee.

Allied health services and specialist consultations may incur a fee which will vary depending on the complexity of the service or procedure required.

Private Patients

The following fees apply to patients who do not hold a Medicare card or OSHC/OVC membership:

  • Short consultation – $50
  • Standard consultation – $75
  • Long consultation – $120

Some pathology testing will incur additional fees. Allied health services will be privately billed.

Additional Fees

Services excluded from bulk billing include:

  • WorkCover
  • RHCA Medicare cardholders
  • Allied health services
  • Procedures
  • Pap smears
  • Pre-employment medical assessments
  • Driver assessment forms
  • Medical reports
  • Skin cancer checks
  • New patients who do not have a Medicare card.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership